Welcome to Pictor ("we", "us", "our"). Pictor is a free image hosting service with additional AI tools such as background removal, image upscaling, collage and meme creation, OCR text extraction, object removal, format conversion, compression and resizing. This Privacy Policy explains what data we collect when you use https://pictor.ink/ and these tools (together, the "Service"), how we use it and what rights you have. By using the Service you agree to the practices described here.
1. Information We Collect
We collect only the data we need to run an image hosting service:
- Account information: your name and email address, and a hashed password, when you register an account.
- Uploaded images: the files you upload and the links you create for them. Files are stored on our servers.
- Usage data: IP address, browser type, operating system, pages you visit, referring page and time of the request. We use this to keep the Service working and to fight abuse.
- Cookies: small files used for authentication, analytics and remembering your settings such as language and color mode.
2. How We Use Your Information
We use the collected data for the following purposes:
- To provide the Service: storing, displaying, downloading and processing your images, including generating links and thumbnails.
- To run AI tools: processing your image when you explicitly ask for background removal, upscaling, OCR or another AI feature.
- To communicate with you: service notifications, support replies and important account messages.
- To improve the Service: aggregated analytics, error diagnostics and fixing bugs.
- To keep the Service safe: detecting spam, abuse, malware and attempts to bypass plan limits.
3. AI Tools and Data Processing
Some tools run directly in your browser (for example the object remover), while others send your image to our servers or to an external AI provider through an API. When an AI tool processes your image, the file is handled only to produce the result you requested and is kept only as long as needed to return that result. We do not use your images to train machine learning models without your explicit consent, and we do not sell AI processing results to third parties.
4. How We Share Your Information
We do not sell your personal data. We share it only in these cases:
- Service providers: hosting, storage, payment processing for Pro subscriptions and AI API providers that perform the processing you requested. They receive only what is needed to provide that part of the Service.
- Legal reasons: when we are required by law, a court order or a lawful request from authorities.
- Protection of the Service: when it is necessary to investigate abuse, fraud or security incidents.
We do not share your data with advertising networks or data brokers.
5. Data Retention and Your Rights
How long we keep data depends on your plan:
- Free plan: uploaded files are stored for 30 days and then deleted automatically.
- Pro plan: files are kept until you delete them.
- Account data: kept while your account is active. After deletion we may keep minimal records required by law.
You can request deletion of your data at any time. Under GDPR, CCPA and similar laws you also have the right to:
- access the personal data we hold about you;
- correct inaccurate data;
- delete your data (the right to be forgotten);
- export your data in a portable format;
- withdraw consent to processing or object to certain processing.
To exercise any of these rights, email us at aneontech.help@gmail.com. We answer requests within a reasonable time and may ask you to confirm your identity.
6. Cookies and Data Security
We use session cookies to keep you signed in, and analytics cookies to understand how the Service is used. You can block or delete cookies in your browser settings; authentication may stop working if you block session cookies. We protect your data with HTTPS encryption in transit and with access controls and monitoring on our servers. No system is completely secure, so we cannot guarantee absolute protection of your information.
7. Children's Privacy
The Service is not intended for people under 13 years of age. We do not knowingly collect personal information from children. If we learn that a child has created an account, we will delete the account and related data.
8. Changes to This Policy and Contact Us
We may update this Privacy Policy from time to time. When we do, we publish the new version on this page and update the effective date above; significant changes are announced on the site. Continued use of the Service after an update means you accept the revised policy. If you have questions about this policy or our practices, contact us at: aneontech.help@gmail.com.
